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Overview:
1. Cool, comfortable, durable and pet-friendly
2. Provide instant cooling effect
3. Suitable for pets of all sizes
4. Use this simple and effective pet cooling pad to help your pet withstand the unbearable high temperature! Unlike most cooling pads that rely on water and cooling, this specially designed cooling pad uses heat-resistant fibers to make your pet immune to heat!
Product information:
Name: Pet dog cooling pad
Fabric decomposition: cold ice silk on the surface, cotton in the middle, breathable mesh on the back
Features: exquisite embroidery/fine routing
Color: ice silk cushion blue, ice silk cushion pink
Size: S: 50*40cm, M: 63*50cm, L: 70*56cm, XL: 102*70cm
Weight: S/100g, M/150g, L/200g, XL/320g
Notes:
Manual measurement for different batches, error range 2-3cm, weight 10-20g
Package Contents:
Cushion*1
At ROXBEN, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our shipping and return policy is designed to ensure that our customers receive their orders promptly and can return items if necessary, under specified conditions.
Shipping Policy
We offer a variety of shipping options to accommodate our customers' needs. Orders are typically processed within 1-3 business days. Once processed, delivery times may vary based on the selected shipping method:
All orders are shipped with tracking information, which will be provided via email once the order has been dispatched. Please note that shipping times may be affected by factors such as weather conditions, holidays, and carrier delays.
Return Policy
ROXBEN is committed to ensuring that our customers are satisfied with their purchases. If you are not completely satisfied with your order, you may return eligible items within 30 days of receipt for a full refund or exchange. The following conditions apply:
To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with a return authorization and instructions on how to send the item back to us. Customers are responsible for return shipping costs unless the return is due to an error on our part.
Once we receive the returned item, we will process the refund within 5-7 business days. Refunds will be issued to the original payment method used at the time of purchase.
For any questions regarding our shipping and return policy, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure a satisfactory shopping experience.
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